Task+3

=** Task 3: Operating Systems **= = =  After a lengthy discussion with management you have established the following:  · The hardware specifications for the existing machines are as follows: • 8 x Core 2 Duo 667MHz, 2048MB RAM, 250GB hard drive • 12 x Pentium D 533MHz, 1024MB RAM, 160GB hard drive • 4 x HP Laserjet 1200 printers • Gigabit Ethernet network with Cat5 cables   Furthermore, after a lengthy discussion with your employer it has been established that to produce an accurate user manual, you will have to document how to install, configure and use the specified operating system and application software. Within the user manual you are to include information on optimising operating systems and trouble shoot the installation of peripheral devices that reflects the users PC.  a) installation the software b) carry out a system diagnosis c) write a report detailing progress from installation to the testing of the system d) create a user manual   · All machines are to be configured identically to the following configuration:  <span style="font-family: 'Arial','sans-serif';">• Add print service for LINUX (they believe they will need this in the future) • Upgrade to the latest version of Office • Remove all games • Configure the keyboard to English Australian • Set the virtual memory to 4GB expandable automatically • Schedule backups of desktop files to happen each night at 2am • Ensure all software is legal <span style="font-family: 'Arial','sans-serif';">• Document all new hardware and software.
 * <span style="font-family: 'Arial','sans-serif'; font-size: 11pt;">SCENARIO: **<span style="font-family: 'Arial','sans-serif'; letter-spacing: 0.25pt;">You are the computer support person at IT Solutions. You have been asked to update the company’s computer system to the latest operating system, Windows 7, and to Microsoft Office 2007. You are also required to carry out a fault diagnosis. The company is currently running Windows XP Professional and use Microsoft Office 2003. There are 20 users each with their own machine and 4 printers connected to specific personal computers that are shared by all users for printing.
 * <span style="font-family: 'Arial','sans-serif'; font-size: 11pt; text-transform: uppercase;">Task:  **

· <span style="font-family: 'Arial','sans-serif'; letter-spacing: 0.25pt;">You will need to ensure that the current printers will work with the new operating system - or replace them. <span style="font-family: 'Arial','sans-serif'; text-transform: uppercase;"> <span style="font-family: 'Arial','sans-serif'; text-transform: uppercase;"> · <span style="font-family: 'Arial','sans-serif'; letter-spacing: 0.25pt;">Security features are to be installed on the new operating system, so you will need to set up user accounts on each machine and limit their rights.

<span style="font-family: 'Arial','sans-serif'; text-transform: uppercase;"> <span style="font-family: 'Arial','sans-serif'; font-size: 9pt;">**Installation must include:** <span style="font-family: 'Arial','sans-serif'; letter-spacing: 0.25pt;"> <span style="font-family: 'Arial','sans-serif';"> <span style="font-family: 'Arial','sans-serif'; font-size: 9pt;">**System diagnosis must include:** <span style="font-family: 'Arial','sans-serif';"> · <span style="font-family: 'Arial','sans-serif';">An outline of the steps you would carryout to diagnose: <span style="font-family: 'Arial','sans-serif';"> <span style="font-family: 'Arial','sans-serif';"> a) a problem of corrupt files <span style="font-family: 'Arial','sans-serif';"> b) the inefficient running of a system. <span style="font-family: 'Arial','sans-serif';"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal;">Install and uninstall an application program. <span style="font-family: 'Arial','sans-serif'; font-size: 9pt;"> <span style="font-family: 'Arial','sans-serif'; font-size: 9pt;">**Written report must include:** <span style="font-family: 'Arial','sans-serif'; font-size: 9pt;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; font-weight: normal;">A feasibility report documenting the new system requirements and recommendation whether the existing system would be suitable for the new operating system. · <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">A proposal for the new hardware required to run the new software efficiently, including costs. · <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">Document costs for all software required to be purchased, ensuring that all software will be run legally. · <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">A time schedule that identifies file management procedures before and after the upgrade and the training of staff. · <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">A suggest day and time for the upgrade to be carried for there to be minimal disruptions to the companies operation. <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">• The documentation of all new products for licensing and warranty purposes. · <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">A virus scanning and update procedure. · <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">A suitable backup procedure. · <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">A post installation report summarizing the installation procedure and documenting any problems that occurred. · <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">Instructions for the user as to how to use the new system. · <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">Create an evaluation survey for the new system. <span style="font-family: 'Arial','sans-serif'; text-transform: uppercase;"> <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">
 * <span style="font-family: 'Arial','sans-serif'; letter-spacing: 0.25pt;">The installation and configuration of the system to the specified requirements.
 * <span style="font-family: 'Arial','sans-serif'; letter-spacing: 0.25pt;">An outline of all the steps taken to complete the installation.
 * <span style="font-family: 'Arial','sans-serif'; text-transform: uppercase;">U **** <span style="font-family: 'Arial','sans-serif';">ser manual:  **  <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; letter-spacing: 0.25pt;">Create a user manual that contains screen shots and documents of how to:

<span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Install an operating system. <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Reverse the current mouse click settings <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Alter the printer settings <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Create an internet icon on the desktop <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Set the date and time to reflect day light savings time <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Set up a new user login <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Display files, copy, rename and delete files <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Using and the purpose of help <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Search for a file <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Alter the screen for a sight impaired user <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Back up & recover files <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Locate system information. <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal; letter-spacing: 0pt;">Install a printer and its driver. <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-size: 9pt; font-weight: normal;">Remove a printer driver. <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal;">Install and uninstall an application program. <span style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -0.25in;"> · <span style="font-family: 'Arial','sans-serif'; font-weight: normal;">Use DOS command line interface to perform 2 tasks.